Join our team at Own as they review recent Customer Support feedback for Own's easy to implement and use; data backup solutions.
0:00
Setting up on was really easy.
0:01
Ashraf made sure everything was really clear,
0:03
answered all our questions really well.
0:05
It's been a pleasure to work with Owen,
0:06
and the product is excellent.
0:08
See, Mom?
0:09
I told you Owen was a real company.
0:10
(laughing)
0:11
Solid tool.
0:12
We use it for sandbox seating,
0:14
as well as its core backup and restore functionality.
0:17
Shout out to Jacob Led on the support team who is excellent.
0:20
I think I'm gonna put this on my LinkedIn banner.
0:23
(laughing)
0:24
I'm not usually getting a quick and helpful
0:25
response from the support teams.
0:27
Pablo, patiently, yet quickly,
0:29
walk me through figuring it out.
0:31
I've used two of the tools for seating sandboxes,
0:33
and this is by far the best.
0:34
Thanks.
0:35
Compliments make me uncomfortable.
0:39
(laughing)
0:40
I was doing a weekly manual backup of over 80 files
0:43
that would have been a nightmare to restore from.
0:46
I was able to meet with Will Penn
0:47
and roll out the solution in 30 minutes.
0:49
I highly recommend the solution to anyone.
0:53
Now, I'm not saying I'm a superhero,
0:55
but has Superman ever set up a backup solution that fast?
0:58
(laughing)
1:00
Great and knowledgeable support.
1:01
I had to restore a record a while back,
1:03
and the customer support across the board was amazing.
1:05
Paul Burgos was knowledgeable at walking through everything
1:08
step by step with detailed explanation.
1:10
Great team, thank you guys.
1:12
You know, reviews are like unicorns.
1:16
They're rare, they're magical, and--
1:18
- I'm ever selling it.
1:19
(laughing)
1:22
(upbeat music)
1:24
♪ I feel like someone knew ♪